Accessibility statement

Intro

We want everyone to be able to use this website, on any device, with whatever they browse with.

Webcetera builds websites for a living, so we hold our own site to the standard we ask our clients to meet. We aim for the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we test against it while we build rather than checking at the end.

How accessible this site is

We believe this website is largely conformant with WCAG 2.2 level AA. 'Largely conformant' means most of the site meets the standard, with the known exceptions listed further down.

This is our own assessment rather than an independent audit. We would rather say that plainly than claim more than we can evidence.

What we have done

Some of the work behind that:

• Every page opens with a skip link, so keyboard users can jump straight past the navigation to the main content
• Keyboard focus is always visible, including on the main content area itself
• The menu button, the services dropdown and the FAQ accordions are built with real buttons and correct ARIA, so screen readers announce them properly
• Tap targets meet the WCAG 2.2 minimum size, with clear space around them
• Colour combinations are checked against WCAG contrast ratios before anything is published, not after
• Moving elements respect the 'reduce motion' setting in your operating system. Switch it on and the scrolling panels on our home page load paused, with a play button if you decide you want them running. Either way, you can swipe or scroll through them yourself. WCAG only asks for a way to pause. We would rather not start in the first place if you have told your device you do not want motion.
• Headings, landmarks and lists carry the structure of a page, rather than being used for styling
• Images have meaningful alternative text, and decorative images are hidden from screen readers so they are not read out as noise
• We removed a third-party animation library from the menu, partly for speed and partly because we could not control what it announced

The scrolling panels are the example we would point to, because they took several rounds to get right. Not every element on the site has had that much attention, and we are not going to pretend otherwise.

Where we fall short

No website is ever finished, and ours is no exception. We would rather tell you what we know about than leave you to find it:

• Some embedded third-party content, such as the cookie consent banner, is not fully under our control. We choose providers with accessibility in mind, but we cannot fix someone else's code.
• Some older blog posts and case studies predate our current standards. We are working back through them.

• PDFs sent with proposals and older documents may not be fully accessible. If you need anything from us in a different format, ask and we will provide it.

Tell us if something does not work

If you find something on this site that is hard to use, please tell us. It is the quickest way we improve, and we would genuinely rather know.

• Email: info@webcetera.co.uk
• Phone: 01652 242430
• Or use the form on our contact page

We aim to reply within two working days. If you need our reply in a particular format, say so and we will use it.

If you are not happy with our response

Webcetera is a private business, so the Public Sector Bodies Accessibility Regulations do not apply to us. Our duties come from the Equality Act 2010, which requires service providers to make reasonable adjustments for disabled people.

If you have raised something with us and you are not happy with how we handled it, you can contact the Equality Advisory and Support Service (EASS).

How we test this site

We check pages with WAVE, the evaluation tool built by WebAIM, and with the accessibility tools in Chrome DevTools. We also review pages by hand as we build them, and on real phones with real accessibility settings switched on, rather than only in a desktop browser.

Automated tools catch roughly a third of accessibility problems. They are good at the things a machine can measure, such as missing alternative text, low contrast or a skipped heading level. They cannot tell you whether alternative text is actually useful, or whether a page still makes sense when you work through it in order. So we treat a clean automated result as a floor, not a finish line, which is part of why the list above exists.

This site was last tested in September 2026.

About this statement

Prepared on 15 September, 2026. Last reviewed on 15 September, 2026.

We review this statement at least twice a year, and whenever we make a significant change to the site.

We build client websites to the same standard. If accessibility matters to your business, it is worth a conversation.