Privacy Policy

Who we are

Webcetera UK Ltd

Address: 9a Market Place, Brigg, North Lincolnshire, DN20 8ES

Telephone: 01652 462463

Email: info@webcetera.co.uk

This Privacy Policy was updated 8 November 2019

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you contact us via our Contact Page, your enquiry is sent to us via email. We use Google G Suite for our email. Emials are securely managed.

Also, we send you data to our marketing platform, Hubspot. We only use your enquiry to answer your questions or, if you have asked to subscribe to our regular newsletter, to add you to that list. You can request removal at any time. You can view the Hubspot Terms of Service here: https://legal.hubspot.com/terms-of-service

Cookies

You can view our cookie policy here: https://webcetera.co.uk/cookie-policy-uk/

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track website usage. You can veiw the Google Analytics Terms here.

Who we share your data with

We don’t share your data with 3rd parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

All personal data is kept on encrypted IT systems which are regularly backed up. No paper data is kept about any customers.

What data breach procedures we have in place

Rigorous systems are in place to minimise data breaches. In the event of a breach from Webcetera UK Ltd or a third party provider, all relevant customers would be informed.

What third parties we receive data from

The only systems that we use to collate data from customers is our accounting package — Xero.

What automated decision making and/or profiling we do with user data

We do not use automated decision making and/or profiling.

Industry regulatory disclosure requirements

Webcetera UK Ltd is registered with the Information Commissioners Office. As it employs less than 5 people, it does not require a Data Protection Officer.